Information on the Milan - Bologna High Speed Line
To all passengers on the Milan - Bologna High Speed Line: from March 2 the rail traffic will return regular.
24/02/2020 - 13:30:00
Notice: information regarding Coronavirus COVID-19
ITALO – Nuovo Trasporto Viaggiatori S.p.A., consistent with the decisions made by the Italian Council of Ministers on 22 February 2020 regarding the containment and management of the COVID-19 epidemiological emergency and in order to increase the safety of travellers and on-board personnel, has adopted the following measures:
10 rules to prevent Coronavirus COVID-19 infection
The rules below have been developed by the Italian Ministry of Health and the National Institute of Health to prevent the spreading of Coronavirus COVID-19:
If you experience a delay of between 60 and 119 minutes Italo will automatically compensate you 25% of your ticket price. If the delay is greater than 120 minutes that compensation will amount to 50% of your fare. You will receive notification of any compensation after seven days and no later than 30 days after the journey in question. You will receive a voucher or, if you are a member of Italo Più, you will be credited via your Borsellino Italo. You will receive an email from Italo confirming the compensation and you can also check the status via the “Support” page of italotreno.it.MORE INFORMATIONS